Frequently Asked Questions
What time will my room be available?
. Check-in is available from 3:30 PM, and check-out is by 11:00 AM. Please note that the Reception will be available during the following hours: 08:30 AM – 09:30 PM.
What should I do in case of late arrival?
. There are absolutely no problems, but we kindly invite you to contact the hotel by 10:00 PM to provide you with all the necessary information.
Do the rooms at the hotel have a private bathroom?
. Yes, all our rooms are equipped with a private bathroom, hairdryer, and courtesy set.
Can I check out later than 11:00 AM?
. Yes, but it depends on availability. We therefore invite you to contact the reception the evening before or on the morning of your departure.
Is smoking allowed in the rooms or public areas of the hotel?
. Smoking is strictly prohibited inside the property and in the rooms. We have designated an outdoor area for this purpose.
Is breakfast included in my booking?
. Unfortunately, we do not yet have a breakfast room available, but we would like to inform you that we are working on providing this service in the near future.
How can I book a special offer?
. Simply visit our Online Booking section to find the offer that suits you!
What taxes will I need to pay along with the bill?
. Only the city tax of €2.00 per person/night is required. Other taxes are already included.
Can I pay the bill upon arrival?
. If you prefer, yes, the reception is open until 10:30 PM.
Can I bring my dog to the hotel?
Where can I park my car?
. The hotel offers private parking boxes for a fee.
Which credit cards do you accept?
. We accept Visa, Mastercard, PagoBancomat, Maestro, Diner’s Club, CartaSi, and American Express.
Do you have a shuttle service available to and from the airport?
. Unfortunately, we do not offer a shuttle service. However, our property is very easy to reach. We encourage you to visit our ‘Home’ page, where you will find all the necessary information.
Is there internet connection available at the hotel?
. The entire property is covered by a strong Wi-Fi signal, allowing you to browse the internet. This service is completely free of charge.
Do you offer a laundry service?
. Yes, the hotel offers an excellent laundry service with the following hours: 09:00 AM – 01:00 PM. The service is chargeable.